If You Think Your Bank’s Voice Recognition Is Poor, Consider This…

Graham points out that …

… the experience is so common it’s banal. Frustrated yelling at some system that just does not understand you, from Siri to your bank-by-phone system. But what if the system controls more than access to accounts? And what happens as globalisation renders your regional accent a liability … when the system cannot recognise variations outside the country of manufacture?

John was wondering …

… when you say ‘when’ … ?